Lean Behavioral Health: The Kings County Hospital Story

by | Feb 8, 2020 | In-Patient Psychiatry

Edited by Joseph Merlino, Joanna Omi, and Jill Bowen

Publisher:
Oxford University Press
Print Publication Date:

 Feb 2014

Print ISBN-13:

 9780199989522

Published online:
May 2014
DOI:
10.1093/med/9780199989522.001.0001
Chapter:
Lean and Inpatient Psychiatry
Author(s):

Roumen N. Nikolov

Akinola Adebisi

and Linda Paradiso

DOI:
10.1093/med/9780199989522.003.0007

This chapter details practices targeting rapid improvement changes in a relatively large inpatient psychiatric service of a public general hospital. Lean activities are grouped and reviewed in three broad categories: patient flow and related processes, clinical processes driving care delivery, and medical and nursing care culture within the inpatient psychiatric service. Tools used are identified and lessons learned are shared, incorporating direct quotes from staff involved in the activities, speaking to participants’ experiences with lean..

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